About the orders:
How can we get free samples for lab test ?
Excited to share that we offer 5g-20g free samples for lab testing, complete with the original COA. For any queries, feel free to reach out.
How can I pay for my orders?
We welcome payment via T/T (bank transfer) and L/C for larger transactions. For smaller payments, PayPal and Western Union are accepted.
What is MOQ (Minimum order quantity) order?
Courier Shipping: MOQ is 1kg per shipment.
Air Shipping: MOQ is 50kg per shipment.
Sea Shipping: MOQ is 100kg per shipment..
I'm an individual not a company. Can I buy Plant Extract?
Indeed, we cater to both individuals and companies for purchasing plant extracts.
How can I place orders if I'm not familiar with international imports?
Our expert logistic team is here to smoothly handle international shipping. We offer FOB, CIF, and door-to-door services (DDU/DDP) depending on the destination.
All about the Quality Control System:
What third party inspection do NutriHerb work with?
NutriHerb collaborates with reputable third-party inspections like SGS, China Inspection Bureau, and China National Plant Resource Function Engineering Center.
What are our products quality control system?
Adhering to ISO standards, we ensure every product batch undergoes rigorous testing for potency, purity, and essential metrics by our QC team before delivery
All about the Logistic:
How is the packing?
Sample Packing: Double plastic bags inside, aluminum foil bag outside.
Bulk Packing Options:
Option 1: Double plastic bags inside, paper drums outside (20kgs-25kg/drum).
Option 2: Plastic bags (1kg-5kgs) inside, aluminum foil outside, in paper drums (20kgs-25kgs/drum).
Option 3: Bulk plastic drum packing (25kgs, 50kgs, 100kgs, 200kgs).
How long is the delivery time?
Sea Shipping: Approximately one week, varying by destination port.
Air Shipping: Between 2 to 5 working days.
How about the transportation? What are your usual shipping ports?
We utilize both International Courier services and Freight Forwarding Services.
Sea Ports: Tianjin, Shanghai, Qingdao and etc.
Airports: Beijing, Shanghai, Shenzhou, Zhengzhou and etc.